ISO 9001 is a general quality management system standard that consists of principles that help ensure standardized levels of quality are applied across all organizations and sectors of the Healthcare Industry including Pharmaceutical Companies, Ambulatory Care, Long-term Care Facilities, Hospitals, among others. Healthcare service providers often choose ISO 9001 as their primary management system registration and then evaluate how other standards may be of benefit to the organization, possibly through an integrated approach. With the implementation of a quality management system using ISO 9001, a health service provider can implement a process for continual improvement, as well as reduce inefficiencies and waste, thereby experiencing a significant cost savings, while maintaining a focus on patient/client satisfaction.
NOTE: For a more in-depth review of the ISO 9001 standard and its case for implementation, please consult the
IWA 1:2005 White Paper.
For more information: